Privacy Policy

Welcome to Upstream Energy. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information to provide better services and improve your experience. The types of information we collect include:

Personal Information

Name
Email address
Phone number
Company name
Billing and shipping address (if applicable)
Other information you provide when you contact us or register for a service

Non-Personal Information

Browser type and version
IP address
Operating system
Pages visited and time spent on the site
Device information
Cookies and tracking technologies

How We Use Your Information

We use your information to:

Provide, operate, and maintain our website and services
Respond to your inquiries and customer service requests
Process transactions and send related communications
Send promotional materials, newsletters, and updates (you can opt-out at any time)
Improve our products, services, and website experience
Ensure security and prevent fraud
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

Trusted service providers who assist us with business operations (e.g., hosting, analytics, marketing)
Legal authorities if required by law or to protect our rights
Business partners and affiliates only with your consent or as necessary to fulfill your requests

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You can control cookies through your browser settings and other tools, but disabling cookies may affect your website experience.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.